Skip to content
  • Login
This month the number of duvalfits customer service requests is much higher than usual.
duvalfits

duvalfits

duvalfits.com
What is your customer experience with duvalfits?

duvalfits Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • duvalfits has 1.1 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros they are cons, Like the clothes, Looks good.
    Cons: Never received items, Almost impossible to contact duval, And if you do receive a package from other reviews ive seen late or defective products.

  • Recent recommendations regarding this business are as follows: "Stay away from this company!", "NEVER", "It's very hard to talk to someone through customer service that want answer your phone calls", "No recommendations at all", "Don't return anything to this company.You won't get anything back NO money NO product".

View full overview ›

Media from reviews

duvalfits - Where's my package
duvalfits - Undelivered items 116235duvalfits - No answer from anyoneduvalfits - The order came and I don’t like it. It’s too thin.duvalfits - The order came and I don’t like it. It’s too thin. - Image 2duvalfits - Haven’t received my refund and not answering emailsduvalfits - Haven’t received my refund and not answering emails - Image 2
View all media ›

Top duvalfits Reviews

Critical Review

"Worst I’ve come across"

stars-rating stars-rating stars-rating stars-rating stars-rating

This has to be the biggest scam of a company ever!! Never got my order. Company hasnt responded at all. When I call the number listed on the website It...

Show reviews that mention
order number customer service customer phone money service return email package
Filter review
Sort by
Anonymous
map-marker New Smyrna Beach, Florida

This company doesn’t answer so you can get a refund or exchange I have reach out and no response in 3 weeks they have a thirty day exchange policy after that no refund

Get better at communicating with customers have a number where you get a live person on the phone answer customer in a timely fashion

View full review

User's recommendation: Don’t buy if you can’t get a better customer service team

Sheril C Kgj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where's my package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
duvalfits - Where's my package

Can't reach anybody at all. Tried for days.

I put in my order info; it says it can't find it, but I have proof I purchased an outfit.

How do you reach this company? Pissed.

View full review
Loss:
$58
Cons:
  • Dont respond

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order from them

Bernie Hin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst I’ve come across

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review updated Jul 04, 2025

This has to be the biggest scam of a company ever!! Never got my order.

Company hasnt responded at all. When I call the number listed on the website It automatically hangs up. Crooks to smash the least.

Dont lose your money. Stay away!!

View full review
Loss:
$100
Cons:
  • Scam

Preferred solution: Full refund

Anonymous
map-marker Saint Louis, Missouri

Undelivered items 116235

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
duvalfits - Undelivered items 116235

Give the people the items that they paid for really its not nice to do people like that you dont want people doing that to you its paid for so send my iitems

View full review
Leon M Lhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Havertown, Pennsylvania

Lost Money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I brought a tracksuit from you guys and it was the wrong size I needed a 2xL and you sent me a XL so I sent it back and received nothing back my email is leonmcduffie38@***.com, my address is 306 North Lincoln street Wilmington de 19805,my phone nu

View full review

User's recommendation: Don't return anything to this company.You won't get anything back NO money NO product

Tichina Cfh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

No answer from anyone

duvalfits - No answer from anyone
Updated by user Apr 27, 2025

Hello my name is Richard Carson I have not received my order yet from DUVAL my order number is 17041 they said it was being reviewed but I haven’t heard back anything yet I want my order or $148.60 refund and I need my order in large not medium size please thank you my newest address is 1816 Wayne avenue Scranton Pennsylvania 18508 my phone number is +1272228**** contact me asap

Original review Apr 12, 2025

Wrong mailing address and want to correct it and wrong size as well can I please get help with my order 117041

View full review
Shahan Ity

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Scammers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Send the merchandise you paid for, or refund you your money and get a right acting phone numberassho

View full review
Benjamin M Cip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I've been trying to customer service. Email them over 5 times.still no response. They sent me shirts, but we're to small.they replied about an exchange. But after I sent back no response.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want my money back. Or they can send me my exchange and send my change back. It's bad when small businesses put you through this.

View full review
Loss:
$73
Cons:
  • Small company

Preferred solution: Full refund

User's recommendation: Don't order online from small or no name companies

James C Ckg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my order to replace one I sent back

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 04, 2025

Took months to receive the outfit that was entirely too small, paid for shipping back with instructions on new size needed and have not heard back from this trash company, out 70.00 dollars and cannot even get any reply’s to 10 emails sent to them. But they keep sending me damm promo crap and I will never buy a thing from this trash company ever again. Don’t even have a phone number to contact them

Original review May 20, 2025

I have sent about 10 emails asking where the *** my replacement order is from this trash company that shipped the first outfit to fit a kid. I packaged it back up and spent money shipping it back with my requested new sizes, and have received no word since.

This *** has pissed me off to the max, spending 70.00 dollars for not a damn thing back.

I want a call back as to where my stuff is or a refund of my damn credit card, as this is a rip-off company. My number is (985) 665-****.

View full review
Loss:
$70
Pros:
  • Outfit looked good but way too small
Cons:
  • Never received items

Preferred solution: Full refund

User's recommendation: He’ll no

Hesham S Ztl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam Alert

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Scam alert: Duvalfits is the worst online shopping experience I've ever had.

If you're thinking of buying from Duvalfits.com, run the other way. This isn't just cheap fashion; it's a full-blown scam dressed in flashy Instagram photos.

What I received was nowhere near what was shown online. Not the same colors, not the same materials, not even the same level of reality. I wouldn't even call it cheap quality; it's dollar-store cosplay pretending to be high-end menswear.

The materials feel like someone ironed a printed photo onto leftover Halloween costumes. Honestly, I've seen better quality in hotel laundry bags.

To make things worse, their customer service is practically nonexistent. I didn't even bother chasing a refund because life is too short to waste on fake fashion drama.

Do yourself a favor and spend your money elsewhere—unless you enjoy disappointment, regret, and a reminder that not everything that glitters online is even remotely gold.

View full review
Loss:
$300
Pros:
  • No pros they are cons
Cons:
  • Not in material nothing
  • Nothing like pictures not in colors
  • Cheap quality
Ahan Tyl
map-marker Seattle, Washington

This company sux.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Email them about the return and exchange process for some shirts I bought 3 weeks ago. Got an email back right away.

They said they were reviewing my request. I have not heard anything more from them. I emailed them a couple of more times and nothing.

My last email was, are you going to contact me, or all the bad reviews you get true? I guess they are.

View full review

User's recommendation: Stay away from this company!!!

Darcel A Xsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order I purchase I have not received it and it's been a very long time

I want my money for my order I purchased! I placed the order on May 28th or 29th, and I still haven't received anything.

I was speaking with someone named Rachel, and now she's not even getting back in touch with me. I want to know what the *** is going on!

View full review
Loss:
$148

Preferred solution: Full refund

Darcel A Xsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't received my items I paid for

I can see my items I paid for. It's saying my orders were completed.

I'd like to know why I haven't received them. The monies were taken, and I'm still waiting since May 28th.

View full review
Loss:
$149

Preferred solution: Deliver product or service ordered

Darcel A Xsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyannis, Massachusetts

My order I purchase I have not received it and it's been a very long time

It's saying my package was delivered on June I was home all day no one brought anything to me, my text said it would be delivered between the 19th and the 22nd of June I'm very pissed I want my money or I want what I ordered

View full review
Anthony D Obn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tracking my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

You guys flood the internet with your advertisements of your company's product. I've ordered such a product, a sweatsuit, over a month ago, and my order hasn't been delivered.

Your customer service is appalling; you haven't answered any of my emails. So do not do business with this company.

I guess I have to accept the fact that I've been ripped off. I'll report your company, Duval, to the Better Business Bureau and warn other customers on social media.

View full review
Loss:
$75

Preferred solution: Deliver product or service ordered

User's recommendation: As I stated 8 it.Do not do business with this company

Vanda Obi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Clothes Exchange

It's too small and I would like to exchange for a bigger size , please advise how I could go about getting this done

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article